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Psychological empowerment as a facilitator for enhancing organizational citizenship behavior: A case study in the healthcare and treatment sector
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Hossein Samadi Miarkolaei *    , Hamzeh Samadi Miarkolaei |
| Member of Young Researcher & Elite Club, Ghaemshahr, Iran , hossein_samadi_m@yahoo.com |
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Abstract: (793 Views) |
Background and aims: Psychological empowerment is a crucial factor in driving performance improvement within the healthcare and treatment system. As an organizational strategy, it plays a vital role in enabling employees to take on more responsibilities in decision-making processes and enhances their engagement in controlling organizational procedures. Organizational citizenship behavior (OCB) is a key variable influenced by psychological empowerment (PE), leading to the development of employee performance and organizational productivity. This research aimed to investigate the relationship between PE and OCB within the healthcare and treatment sector.
Methods: This applied study is a descriptive-survey. The research sample consists of 165 employees from the Babolsar Healthcare and Treatment Network, selected through simple random sampling. Data was gathered using standard scales for demographic information, PE, and OCB.
Results: The findings indicate a positive and significant correlation between PE and employees' OCB (p<0.001). The structural equation model demonstrates that PE can predict OCB and its dimensions effectively. The model fit indices suggest a good fit (χ2/df=2.14, GFI=0.91, NFI=0.93, and RMSEA=0.084).
Conclusion: Conclusion: The PE and its components contribute to the enhancement of OCB among employees. Managers are recommended to focus on fostering employees' OCB development and improving performance levels through training, education, and the promotion of psychological empowerment skills. |
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| Keywords: Administration and Organization, Human Resources, Public Health Administration |
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Full-Text [PDF 1491 kb]
(275 Downloads)
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Type of Study: Original |
Subject:
Military Psychiatry
Received: 2021/12/19 | Revised: 2024/06/2 | Accepted: 2023/08/22 | Published: 2024/05/26
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